Quick commerce solutions

Fast ordering and delivery for your business

New bussines model of commerce

Q for Quick commerce is a model in which a service or product is delivered in a shorter time, even within several or several dozen minutes. Most often it occurs in the restaurant or e-grocery sector (supply of food and household products). In this approach, the implementation process is local and the supplier's infrastructure is usually distributed (a network of restaurants or small warehouses). 

In the process of placing an order, the customer must specify the location of the delivery, which results in assigning him to the appropriate point of sale. It is also possible to inform the customer about the inability to deliver when he is not within the range of any of the locations. When the customer is within reach, the entire process is carried out in the shortest possible time, often the customer can view the status of implementation in real-time, including the location of the driver.

The most important tasks related to Quick commerce:

1. Integration with GIS services (the need to precisely determine the location of the place of delivery, automatic address matching, geocoding and anti-geocoding are used) 

  • often the step of determining the service address is done at the beginning of the process
  • linking the location with the point of sale by checking to belong to the delivery area

2. Order in the context of the selected point of sale

  • assortment, availability, and local price-lists for the point of sale
  • delivery times set for the point of sale
  • the placed order falls to a local point of sale

3. Electronic payment is often configured to the account of a local point of sale (merchant configuration)
4. Order fulfillment tracking

  • drivers delivering purchased goods often have a mobile application that sends the location so that the end customer can track it

It is clear that q-commerce applies to distributed organizations. It is worth adding that some organizations use franchising as a growth model. In the franchise model, the local point of sale belongs to the franchisee who functions as a partner in a larger organization. In such cases, the q-commerce platform must support adequate data isolation so that the franchisee only sees his orders and has a limited influence on the configuration of data such as for example, assortment.