DHL redirect the package

Posted on 09/11/2015

Redirect the package is a new DHL service addressed to individual customers. It allows the recipient to change the shipping address, date of delivery, the person authorized to receive the package, etc.

Changes can be made any number of times. The recipient receives a text message with a PIN and a link to the page where they can change the delivery address, select the Parcelshop location on the map or from the list of Parcelshops close to the original delivery address with just a few clicks. This service is available in both desktop and mobile versions.