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Since 2001, 3e has been a supplier of dedicated e-business solutions. Our clients are medium-sized and large companies, both in Poland and other European countries. Developing software for the logistics industry has been an important area of our business for over 10 years. We design, implement, deploy and maintain such systems as:

  • FTL, LTL and package freight transport support system:
    • Planning regular routes and creating ad-hoc transits
    • Registering own transportation costs and the transport commissioned to carriers
    • Management of transit price lists
    • Management of databases with information on carriers, transport modes and routes
    • Reporting module that provides comprehensive and multi-dimensional analysis of data collected in the system
  • Courier service support system
  • System for receiving and handling of transport orders
    • Receiving transport orders in Web, API, call center channels
    • Call center support
    • Web-based tools for shipment ordering and support (order, tracking, printing the consignment, reports, creating templates)
    • Automatic dispatching
    • Complaint handling
    • Collection and analysis of requirements
    • Dedicated software based on open-source libraries
    • Multiple alternatives
    • Cloud computing (jSprit)
    • TSP (Travelling Salesperson) & VRP (Vehicle Routing Problem)
    • Time windows
    • Fleet cost optimization (costs of transit and drivers)
  • Route planning systems

Our experience is based on long-term cooperation with DHL Parcel, DHL Express (branches in the European Union).

Selected projects

DHL Online Supplies Ordering

2017-08-31 DHL
DHL Online Supplies Ordering

Online Supplies Ordering System was originally created by us for DHL Netherlands branch in 2016. Since then we have implemented this solution in the UK and France. We are currently working on implementations in more countries.

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DHL Desktop Event Dispatcher

2017-01-14 DHL
DHL Desktop Event Dispatcher

DED system is the newest Delphi system created and maintained by 3e. It works as a dispatcher for other systems ensuring the integration of various applications running on the workstation of CS operator. Its main purpose is to improve/boost CS consultants work. Thanks to this solution the motion waste with its root cause in switching between systems in order to filter data or to perform certain actions has been eliminated.

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DHL Customer Handling

2016-07-15 DHL
DHL Customer Handling

Customer Handling System for DHL Express is one of the core tools used to process orders for domestic consignments in the company. It is being used by Call Center Operators while receiving/accepting/processing orders.

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DHL Customer Service

2016-05-25 DHL
DHL Customer Service

COK System for DHL Express is one of a few core tools used by DHL to process client’s reclaims.

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DHLItNow for DHL UK

2016-04-29 DHL
DHLItNow for DHL UK

We created a web application DHLItNow for DHL UK which allows non-account customers to send domestic and international parcels. 
 

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DHL redirect the package

DHL redirect the package

Redirect the package is a new DHL service addressed to individual customers. It allows the recipient to change the shipping address, date of delivery, the person authorized to receive the package, etc.

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DHL Tour Management Service

2015-10-01 DHL
DHL Tour Management Service

TMS System allows users to define courier routes – it is a central database for routes which is used by other systems (such as CS and Operations). It also allows to schedule a work of couriers and dispatchers. We developed this system in the Delphi technology. We constantly support  it (SLA) and we implement changes ordered by the business (CR).

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Shipment Service - a new tool DHL24

2013-12-11 DHL
Shipment Service - a new tool DHL24

As part of the expansion of the DHL service 24 we created a new tool "Delivery Service". This mechanism is dedicated to broadcasters who outsource the delivery of multiple shipments of certain types (eg. Parcel with the equipment in the plant maintenance).

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Serwis DHL24 dla DHL Express

2012-05-22 DHL dhl24.pl
Serwis DHL24 dla DHL Express

W ramach stałej współpracy z firmą DHL Express (Poland) Sp. z o.o. przygotowaliśmy nowy serwis skupiający usługi online w jednym miejscu - DHL24. Jest to rozwinięcie stworzonej przez nas kilka lat temu aplikacji OnlineBooking, znanej pod nazwą Zamów Kuriera.

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